RIYATO
PRIVACY POLICY
This Privacy Policy explains how Riyato Inc. ("Riyato," "we," "us," or "our") collects, uses, discloses, and protects personal data when you use our website, platform, and related services (collectively, the "Services").
1. Who We Are
Riyato Inc. operates riyato.com and provides trade technology services. For privacy questions, contact us at privacy@riyato.com. For legal notices, contact legal@riyato.com.
2. Personal Data We Collect
We collect personal data you provide directly, including contact details such as name, work email, phone number, company name, job title, and any details you include in demo forms, email messages, or support requests.
We may also collect business account details, communication records, and platform usage logs necessary to operate and secure the Services.
We collect technical data such as device/browser information, IP address, pages viewed, and timestamps for analytics, security, and troubleshooting.
3. How We Use Personal Data
We use personal data to provide and improve the Services, respond to inquiries, schedule demos, manage accounts, provide support, and maintain platform security.
We also use contact information to send operational messages and, where permitted by law, business communications about Riyato services that may be relevant to your company.
If you do not want marketing emails, you can unsubscribe at any time or contact us at privacy@riyato.com.
4. Legal Bases (EEA/UK)
For users in the EEA/UK, we process personal data under one or more lawful bases: performance of a contract, legitimate interests (for B2B communications, service improvement, and security), compliance with legal obligations, and consent where required.
5. How We Share Data
We do not sell personal data. We may share data with trusted service providers that help us host, operate, secure, and support the Services, and with licensed broker partners only where needed for service delivery and with appropriate safeguards.
We may also disclose data when required by law, legal process, or to protect rights, safety, and security.
6. International Transfers
Riyato is based in the United States. If you access our Services from outside the U.S., your data may be transferred to and processed in the U.S. or other countries where we or our providers operate.
For EEA/UK transfers, we implement appropriate safeguards, such as contractual protections, where required.
7. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy, including legal, accounting, audit, and compliance obligations. Retention periods vary by data type and business need.
8. Security
We implement commercially reasonable administrative, technical, and physical measures to protect personal data from unauthorized access, disclosure, alteration, and destruction. No system can be guaranteed 100% secure.
9. Your Privacy Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, or objection to certain processing of your personal data.
EEA/UK users may also have the right to lodge a complaint with a supervisory authority.
To exercise rights, contact privacy@riyato.com. We may request verification information before completing your request.
10. Cookies and Similar Technologies
We may use cookies and similar technologies for essential site operation, analytics, and performance. Where required by law, we will request consent for non-essential cookies.
11. Children
Our Services are intended for business users and are not directed to children under 16. We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new "Last Updated" date and, where required, additional notice.
13. Contact
Privacy questions and requests: privacy@riyato.com
Legal notices: legal@riyato.com
Website: riyato.com